How to claim your money back
Honour is a great virtue. Particularly for the self-respecting Chinese master. At Wanchai Ferry, we believe in honouring our word. Which is why we are committed to standing behind our Money Back Guarantee. A promise is a promise, good friend.
To achieve a full refund on your Wanchai Ferry purchase, simply follow these masterful steps:
For any further questions on the terms and conditions below, please call: +44 (0)1584 871321 9am-5pm Monday to Friday.
Online Terms & Conditions
- The Wanchai Ferry Money Back Guarantee offer is only open to UK and Republic of Ireland residents. Employees and their families of General Mills, their agents or anyone else professionally connected with this promotion are not allowed to participate.
- Should you not be satisfied with a Wanchai Ferry food kit, please send your original highlighted till receipt showing purchase of a Wanchai Ferry food kit within the promotional period of 24th August 2009 to 30th April 2011, together with your name & address, telling us why you were not satisfied with your purchase of Wanchai Ferry in as much detail as possible (more than 15 words) to:
Wanchai Ferry Money Back Guarantee (3258)
PO Box 151
Ludlow
SY8 9BE
We reserve the right to forfeit the guarantee if we suspect abuse of our Money Back Guarantee offer.
- To take advantage of the Money Back Guarantee, the last day for receipt of claims is 13th May 2011.
- The offer is limited to one refund against a single product per household. The refund will be made to the value of the product shown on the till receipt to a maximum of £3.49[RRP] in the UK or €4.69[RRP] in the Republic of Ireland. No refund will be given for any postal fees incurred. Cheques will be made payable to the name shown on the claim.
- These terms and conditions are subject to English law and to the exclusive jurisdiction of the English courts.
- Please allow 28 days for receipt of refund.
- Your statutory rights are not affected.
- No responsibility can be accepted by the Promoter for claims lost, damaged or delayed in the post. Incomplete, damaged or illegible entries will not be accepted.
- Photocopied receipts are not acceptable.
- Proof of posting does not constitute proof of delivery.
- Data protection: see General Mills’ Online privacy policy.
- Promoter: General Mills UK Limited (company number 4633664).
Thank you for taking the time to read the terms and conditions of our Money Back Guarantee offer. We hope it demonstrates the confidence in our product and provides you with the confidence to make a purchase of our product.
May a tide of good fortune arrive on your doorstep as quickly as the springing leap of a young gazelle.
